How do vinyl pre-orders work? A pre-order lets you reserve a record before it's officially released. We ship it to you as soon as it becomes available—often on or just after the release date. If you order in-stock items along with a pre-order, we'll wait until everything is ready before we ship your order.

General Order & Placement QuestionsGeneral Order & Payment Questions

• How do I place an order? Typically, you can order online through the campaign's website using a simple electronic order form.
• What payment methods are accepted? Credit and debit cards are accepted via PayPal and Stripe.
• Can I change or cancel my order? Due to the streamlined production process, orders are often sent to production quickly, making changes or cancellations unlikely unless there are specific circumstances.
• Can I add more items to an existing order? Similar to order changes, this is often not possible after the initial order is placed, but you can usually place a new, separate order. 

Production & Timeline Questions

Campaign vinyls are often pre-orders and have long lead times, as the records must go through multiple production steps (mastering, plating, pressing, packaging). The expected release or shipping date should be listed on the product page, and you will typically receive a tracking email when it ships.

• Why does production take so long? The vinyl manufacturing process involves several complex steps and equipment, and high demand has resulted in limited global pressing capacity, causing extended turn times.
• Is this a limited pressing? Many campaign vinyls are limited editions or special variants. The product description will usually indicate if it's a one-time pressing or if future repressing is expected. 

Shipping & Packaging Questions

• How is the record packaged to prevent damage? Reputable sellers use sturdy, corrugated fiberboard mailers and often remove the record from its outer jacket to prevent seam splits during transit. Padding like bubble wrap or cardboard stiffeners is also used.
• How can I track my order? Once your order has been shipped, you will receive a tracking code via email from the carrier (e.g., USPS, FedEx, DPD).
• What if any